JOB TITLE: On-Call Receptionist
LOCATION: APIA Health Centers
OPENING DATE: May 10, 2023
CLOSES: Until Filled
WORK HOURS: On-Call / As Needed
JOB SUMMARY: This position provides the first point of contact and direction to APIA Health Center visitors. Excellent customer service at all times is required. It provides reception and administrative support for all programs and services such as primary care, behavioral health, wellness, and visiting specialty clinics. This position is responsible for complete and accurate patient registration, and appointment scheduling in the Cerner Electronic Health Record -EHR. Responsible for maintaining a safe and inviting reception area. Will utilize strong secretarial, communication, organizational, and word processing skills. Must be able to maintain confidentiality in all matters.
Greet all visitors and patients, maintain appointments, waiting room management. Confirmation with patients that all registration information (address, phone number, insurance, etc.) is current in the Cerner Electronic Health Records (EHR)at each office visit. Manage the message center to include answering and screening income phone calls, transferring calls, taking messages. and receiving faxes and delivering to appropriate staff. Ensure clinic records are protected accordingly to our medical records Policy and HIPAA standards. Prepare incoming/outgoing mail, pick-up, date stamp, and distribution of incoming mail. Assist our patients with faxing various needs IE: WIC, LIHEAP, MEDICAID applications to the appropriate entities. Word processing as assigned or as needed.
The online method is preferred via www.apiai.org; however, you can also send/fax resume and application to:
Aleutian Pribilof Islands Association, Inc.
Human Resources Director
1131 East International Airport Road.
Anchorage, AK 99518 Fax 907-279-4351
Native preference will be given to qualified applicant pursuant to P.L. 93-638.