Registration & Scheduling Technician

JOB TITLE: Registration & Scheduling Technician

LOCATION: Anchorage

OPENING DATE: December 1, 2022

CLOSES: Open Until Filled

SALARY: Depending on Experience

WORK HOURS: 7.5/day

Job Summary: Responsible for quality customer service, registering and scheduling patients, clerical/billing duties, and responding to emails and phone calls in a fast-paced environment. Leader in access to patient care by ensuring patient communication is active through listening, informing, and answering questions.  Support clinic through data entry and tracking and support providers by anticipating needs, communicating effectively on patient care and coordination of behavioral health services.  Ensure all patient follow-up is completed.  Prepare therapy rooms between visits and regularly clean rooms to environmental health standards.  This position includes working closely with a diverse client base, and requires maintaining confidentiality in patient matters.   Provides intermittent patient advocacy, transportation services and general logistics and communicating effectively with team members and patients.  Maintains awareness of clinic needs and be flexible in meeting them.

Qualifications:  High school graduate or equivalent. Minimum two (2) years office experience in a health-related field, behavioral health setting preferred. Minimum of one (1) year electronic health records. Certified CPR, and/or First Aid preferred. Demonstrated experience and sensitivity in working with diverse cultures and maintaining cooperative working relationships with others. Must have demonstrated the ability to operate computers, phone systems, copiers, and other commonly used office equipment. Must have the ability to troubleshoot the above equipment operations and report problems to immediate supervisor. Willing to take training and attend workshops and meetings periodically to enhance job performance and knowledge.

Apply online at www.apiai.org or email resume and application to:

Aleutian Pribilof Islands Association, Inc.

Attn: Human Resources Director

1131 East International Airport Road

Anchorage, Alaska  99518

nancyb@apiai.org            

Phone:   (907) 276-2700

Fax:        (907) 279-4351

*           Native preference will be given to qualified applicant pursuant to P.L. 93-638.